An update about Service Canada and the
shift to critical services only (see posters attached). Due to COVID-19 Service
Canada has limited the services we offer to critical services only, which
include:
Applying for Employment
Insurance
Applying for Canada
Pension Plan/ Old Age Security
Applying for Social
Insurance Number (when applying for a job or Employment Insurance)
Internet and phone access is still available, however the
phone lines have become increasingly more difficult to get through. Service
Canada has created an online request tool that is to help alleviate some of the
call wait times. Individuals who create online requests will be contacted by a
Service Canada Officer within 2 business days. Here is the link to submit
a request: Canada.ca/service-canada-e-service.
The Service Canada Office in Whitehorse remains open
offering critical services only, however we strongly encourage all individuals
to access our many services online or submit an online request to the link
above.